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forget password troubleshooting wordpress

WordPress is a plugin rich CMS( Content Management System).

There are a lot of great plugins on wordpress that makes the task of a developer easier but sometimes the plugins conflict and this article will show you a case study where I troubleshooted a bug due to plugin conflict.

 In this article we are going to discuss a WordPress troubleshooting that many encounters.

Today I was also stuck with this issue, but I found a way to this problem, and I want to share it with my fellow audience to know where to act upon it.

By default, WordPress has all these features preconfigured:

  • Login 
  • Logout
  • Forget/ Reset Password

I noticed that I kept getting 404 errors whenever I clicked on forget password option.

But before moving forward, first, understand 

What is a 404 error?

404 is a status code returned by the server whenever it cannot find the page the client is looking for.

Identify the Plugin causing an issue.

In my case, I was getting a 404 error due to a plugin conflict in woocommerce.

But it’s not always woocommerce that might create a problem in WordPress default functionality. For example, many Plugin creates and modifies user roles, rewrites default WordPress login, logout, and forgets password options.

Here I am mentioning the exact points how I got rid of this problem:

  1. Head over to the woocommerce on the left sidebar
  2. Click on the settings tab.
  3. Head over to the Advanced tab and click on it
  1. Scroll the page a bit and skip the page setup part
  2. Now you can see Checkout endpoints.
  3. Skip this section, too, and now you can see Account endpoints.
  4. If you see any text that woocommerce might have created, delete it/ make it blank to restore the default forget password functionality.

And save it all. Refresh and log out from the website. Try the option forget password and hurray! It’s working. I hope you like this troubleshooting article. If you have any suggestions or if I missed something, please comment.

By Ankit Chauhan

Ankit Chauhan  is a software engineer by education. He is the Founder, Author and Content Strategist at Digipro Marketers. He is currently into digital marketing services. He is having overall  14 years of technical experience and also holds B.Tech degree in Information Technology. He has also worked for big brands like Microsoft and Google. He is into digital marketing from the past 4 years.

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